Emergency

If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

24-Hour Support Call 315.443.8000

Syracuse University students experiencing a mental health crisis, seeking support for sexual assault or relationship violence, or needing medical consultation can receive free confidential services 24 hours a day, seven days a week by calling 315.443.8000.

Emergency Services Information

If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

Contact Syracuse University Ambulance

  • Call 315.443.4299
  • Call #78 using a cell phone

Syracuse University Ambulance (SUA) provides basic life support and emergency medical services to the Syracuse University community, 24-hours a day during the academic year. Using multiple emergency response vehicles and teams, SUA is capable of providing basic life support (BLS), advanced emergency medical technician (AEMT) services, rapid cardiac defibrillation and transport to area hospitals and trauma centers. To provide advanced life support (ALS) services, SUA will request American Medical Response (AMR) in the city of Syracuse.

In some critical situations, advanced interventions are required to help ensure your health. In situations like these, you may receive a bill from American Medical Response for the cost of having a paramedic assist you. When required, an ALS unit will provide advanced life support interventions on the University ambulance as outlined by Central New York Emergency Medical Services protocol.

If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

Contact the Department of Public Safety

  • Call 315.443.2224
  • Call #78 using a cell phone
  • Call 711 from a campus landline phone

The Department of Public Safety is available, 24-hours, 365-days-a-year, working to maintain a safe, secure learning and living environment on the Syracuse University Campus and in the surrounding areas. For additional safety resources visit the Department of Public Safety website.

If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

Please note, Medical Transport is not a 24-hour service. When referred by the Barnes Center at The Arch health and wellness team, Medical Transportation (MTS) provides students transport to local doctor appointments and hospitals. Additionally, MTS provides transportation to and from student housing/classes when a student is temporarily disabled due to injury. Certain restrictions do apply, so please contact MTS for an explanation of the service. To contact Syracuse University Medical Transport, please call 315.443.4566.

If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

24-Hour Support Call 315.443.8000

Syracuse University students experiencing a mental health crisis, seeking support for sexual assault or relationship violence, or needing medical consultation can receive free confidential services 24 hours a day, seven days a week by calling 315.443.8000.

Contact Community Services Hotline

Phone number: 315.251.0600
For more information, please visit the Contact Community Services website.

Crisis Text Line

Phone number: Text HOME to 741741
For more information, please visit the Crisis Text Line website.

National Suicide Prevention Lifeline

Phone number: 1.800.273.8255
For more information, please visit the National Suicide Prevention Lifeline website.

Trans Lifeline

This peer support hotline is run by and for trans people. The lifeline is available 10 to 4 a.m. EST. Volunteers may be available during off hours.
Phone number: 1.877.565.8860
For more information, please visit the Trans Lifeline website.

Trevor Project Hotline

The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.
Phone number: 1.866.488.7386
For more information, please visit the Trevor Project website.

Vera House

Through counseling, advocacy and providing shelter Vera House provides domestic abuse and sexual assault resources.
Phone number: 315.468.3260 (24 Hour Crisis & Support Line)
For more information, please visit the Vera House website.

If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

Alcohol and Other Substance Poisoning

  1. Roll the person on their side, to help prevent from choking on vomit.
  2. Call for help
    1. 443.4299 for Syracuse University Ambulance
    2. #78 from a cell phone
    3. 711 from a campus phone
  3. Stay with the person.

Learn more about alcohol and other substance poisoning by exploring the Barnes Center at The Arch digital and in-person resources.

Department of Public Safety

  • Call 315.443.2224
  • Call #78 using a cell phone
  • Call 711 from a campus landline phone

The Department of Public Safety is available, 24-hours, 365-days-a-year, working to maintain a safe, secure learning and living environment on the Syracuse University Campus and in the surrounding areas. For additional safety resources visit the Department of Public Safety website.

Withdrawal

If you are experiencing withdrawal from a substance, it is important to be assessed for the need of medical services. Treatment centers create healthy environments for detoxification and withdrawal. There are local hospitals in Syracuse, NY that can assist with withdrawal and detoxification.

If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

Syracuse hosts four local emergency rooms; two are within walking distance of main campus. Prior to receiving treatment, it is recommended to contact your insurance provided and/or the emergency room to verify coverage.

Crouse Health's Pomeroy Emergency Services Department

Address: 736 Irving Avenue, Syracuse, New York,  13210
Hours: 24-hours
Phone number: 315.470.7340

Upstate University Hospital Emergency Department

Address: 750 E. Adams Street, Syracuse, New York 13210
Hours: 24-hours
Phone number: 315.464.5611

St. Joseph’s Hospital Emergency Department

Address: 711 N. Townsend Street, Syracuse, New York, 13203
Hours: 24-hours
Phone number: 315.448.5101

Upstate University Hospital at Community Campus Emergency Department


Address: 750 E. Adams Street, Syracuse, N.Y. 13210
Hours: 24-hours
Phone number: 315.464.8668