Student Health Insurance

 

Each year, all full-time, matriculated undergraduate, graduate and law students are required to demonstrate proof of qualifying health insurance coverage or enroll into the Student Health Insurance Plan. Students within traditionally online degree programs are not eligible to enroll in or waive the Student Health Insurance Plan. The Student Health Insurance Office is available to help answer any insurance related questions. For additional information, please email the Student Health Insurance Office or call 315.443.9019. The Student Health Insurance Office is located in suite 305 of the Barnes Center at The Arch.

Now until Wednesday, Sept. 30, 2020, Aetna Teladoc services are free!

Individuals participating in the Aetna Student Health Insurance Plan may receive non-emergency health care 24-hours a day with Teladoc services. As a reminder, if you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

Within minutes, through a mobile device or video consultation, Teladoc connects individuals to a licensed physician. Additionally, through varying hours, therapists and dermatologists are available. Please explore Teladoc.com/Aetna for complete details.

  • After Wednesday, Sept. 30, 2020, consultations will be subject to a $25 co-pay and deductibles may apply.
  • Prescriptions are sent to a pharmacy of choice.
  • Teladoc consultations may be for allergies, cold/flu, counseling, dermatology and more.
  • With consent, Teladoc may send results to your primary care physician.

Accessing Teladoc

  • Call 1.855.Teladoc (835.2362).
  • Download the Teladoc mobile app from Google Play or the Apple App Store.
  • Visit Teladoc.com/Aetna.

Aetna contracts with Teladoc to provide credentialed telemedicine services within the United States. If outside of the United States, individuals may find a health care provider who offers telemedicine and services may be covered by Aetna. Students are encouraged to contact Aetna to confirm coverage details. Aetna may be contacted by calling 1.855.835.2362 or by logging in to your Teladoc account.

 

Student Health Insurance Plan Details (Aetna)

The 2020-2021 Student Health Insurance Plan  enroll/waive form is now available on MySlice. Please note, the deadline has changed to align with the accelerated academic calendar. Students must enroll or waive the Student Health Insurance plan by Monday, Sept. 14, 2020.

The following rates include a $45 administrative fee. The administrative fee covers expenses incurred to ensure compliance with the health insurance requirement, to manage the enrollment process and to provide dedicated, on-campus support to students enrolled in the Student Health Insurance Plan.

Health Insurance Premium Rates

  • 2020-2021 Annual Rates (Pending New York State approval.)
    • Student Only - $1,927.00
    • Spouse/Domestic Partner Only - $1,882.00
    • Child or Children Only - $1,882.00
    • Spouse/Partner and Children Only - $3,764.00
  • Fall 2020 Only Rates (Pending New York State approval.)
    • Student Only - $834.00
    • Spouse/Domestic Partner Only - $789.00
    • Child or Children Only - $789.00
    • Spouse/Partner and Children Only - $1,578.00
  • Spring 2021 Only Rates (Pending New York State approval.)
    • Student Only - $1,138.00
    • Spouse/Domestic Partner Only - $1,093.00
    • Child or Children Only - $1,093.00
    • Spouse/Partner and Children Only - $2,186.00

  • 2020-2021 Academic Year: Saturday, Aug. 1, 2020, through Saturday, July 31, 2021
  • Fall 2020 Only: Saturday, Aug. 1, 2020, through Thursday, Dec. 31, 2020
  • Spring 2020 Only: Friday, Jan. 1, 2020, through Saturday, July 31, 2021

  • The annual 2020-2021 deadline to enroll or waive the Student Health Insurance Plan is Monday, Sept. 14, 2020. (Please note, the deadline has changed to align with the accelerated academic calendar.)
  • The fall 2020 only deadline to enroll or waive the Student Health Insurance Plan is Monday, Sept. 14, 2020. (Please note, the deadline has changed to align with the accelerated academic calendar.)
  • Spring 2020 only deadline to enroll or waive the spring-only Student Health Insurance Plan is [coming soon!].

By Monday, June 1, 2020, proactively waive out of the Student Health Insurance Plan using MySlice to remove the anticipated premium charge from your June Bursar bill.

To prevent a lapse in coverage and/or have active coverage by Saturday, Aug.  1, 2020, proactively enroll on MySlice by Monday, July 20, 2020. Please note, this applies to students and dependents.

All full-time, matriculated undergraduate, graduate and law students on campus are eligible to enroll in the Student Health Insurance Plan.

Students within traditionally online programs are not eligible to enroll in or required to waive the Student Health Insurance Plan. Students temporarily transitioned to online instruction due to the suspension of residential instruction are required to enroll or waive the Student Health Insurance Plan.

Health insurance coverage and plans may change year-to-year. To be eligible to waive out of the Student Health Insurance Plan, your health insurance must meet the following criteria. Please note, most New York State Essential Plan tiers do not meet requirements. For questions or more information, please contact the Student Health Insurance Office at 315.443.9019 or by emailing healthinsurance@syr.edu.

  • Provided by a U.S.-based insurer. (Insurance carriers or their subsidiaries outside the 50 U.S. states or coverage by foreign National Health Services programs are not acceptable under this criterion. Some of these plans may advertise that they are Affordable Care Act (ACAcompliant and provide a U.S. address; however, many are not filed and approved in the U.S.; a requirement to be accepted as alternate qualifying coverage.)
  • Covers emergency and non-emergency services in the Syracuse area.
  • Compliant with all aspects of the Affordable Care Act (ACA).

Qualifying Coverage Considerations

  • Carrier is licensed to do business in the U.S., has a U.S. phone number and a U.S. claims payment office.
  • Does not have waiting periods prior to providing coverage for pre-existing conditions.
  • Does not have exclusions for mental health disorders, pre-existing conditions, pregnancy and pregnancy-related treatment, and drug and alcohol-related conditions.
  • Coverage is duration of the academic year or until the academic program ends.
  • Unlimited yearly and unlimited maximum benefit.
  • If you are currently enrolled in an out-of-New York State or New York City Medicaid plan, please contact the Student Health Insurance Office at 315.443.9019 or by emailing healthinsurance@syr.edu.

The anticipated premium will remain on students’ Bursar accounts until an approved waiver is received prior to the enroll/waive deadline.

Please note, the deadline has changed to align with the accelerated academic calendar.

Students must enroll or waive the Student Health Insurance Plan by Monday, Sept. 14, 2020. Failure to take action or receive an approved waiver by Monday, Sept. 14, 2020, will result in automatic enrollment into the Student Health Insurance Plan and the anticipated premium fee of $1,927 (subject to plan approval by New York State) to remain on the student's Bursar account.

Additionally, this will result in a delay of active insurance coverage and access to insurance cards.

Starting Monday, July 20, 2020, students may print their ID card, ten business days after enrolling in the Student Health Insurance Plan.

  1. Visit the Aetna website.
  2. Select Syracuse University in the school search box.
  3. Click "View your school."
  4. Click "Print Your ID Card" on the bottom menu.
  5. Enter in your SU student ID number and date of birth to view/print their card.

Instructions

Please note, the following is subject to the enroll/waive deadline.

  1. Students are asked to navigate to MySlice and use their NetID and password to log in.
  2. Then under “Student Services” select “Student Insurance (Required).”
  3. On the Student Insurance Overview page, near “Health Insurance – Enroll/Waive (Required)” click “Enroll/Waive.”
  4. Please complete the enrollment form. This will request student enrollment into the Student Health Insurance Plan.
  5. Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
  6. It will take up to 10 business days for Aetna to process the enrollment request.
  7. Insurance cards will be available for print on/after Saturday, Aug. 1, 2020.

Please note, the following is subject to the enroll/waive deadline.

  1. Students are asked to navigate to MySlice and use their NetID and password to log in.
  2. Then under “Student Services” select “Student Insurance (Required).”
  3. On the Student Insurance Overview page, near “Health Insurance – Enroll/Waive (Required)” click “Enroll/Waive.”
  4. Please complete the waiver form. This will request a student be waived out of the Student Health Insurance Plan. Students must demonstrate proof of qualifying health insurance coverage within this form.
  5. Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
  6. The waiver process may take up to 7-10 business days. Following, students will receive an email (i.e. @syr.edu) confirming the waiver has been approved or that the waiver has been denied.

Annually, students may share their MySlice access with parents and guardians to complete the Student Health Insurance Plan enroll/waive form on their behalf. Explore instructions on the Sharing MySlice Access webpage.

Additionally, parents and guardians may complete the Student Health Insurance Plan enroll/waive form with their student and take the opportunity to engage in discussion about health insurance coverage and wellness.

Please note, the following is subject to the enroll/waive deadline.

Eligible, full-time, matriculated graduate and law students can enroll into the optional Vision and/or Dental Plans, administered by First Reliance Standard. Students within traditionally online degree programs are not eligible to enroll.

  1. Students are asked to navigate to MySlice and use their NetID and password to log in.
  2. Then under “Student Services” select “Student Insurance (Required).”
  3. On the Student Insurance Overview page, near “Vision/Dental Insurance – (Optional)” click “Enroll.”
  4. Please complete the enrollment form. This will request a student be enrolled into optional Vision and/or Dental Plans. Students must demonstrate proof of qualifying health insurance coverage within this form.
  5. Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
  6. Following enrollment, students will receive emails (i.e. @syr.edu) with instructions for completing payment and accessing insurance cards.
  7. Insurance cards will be available for print on/after Saturday, Aug. 1, 2020.

Please note, the following is subject to the enroll/waive deadline.

Eligible students who enroll into the Student Health Insurance Plan and/or the optional Graduate Student Dental and Vision Plans may also enroll their legal dependent(s).

  1. Students are asked to navigate to MySlice and use their NetID and password to log in.
  2. Then under “Student Services” select “Student Insurance (Required).”
  3. On the Student Insurance Overview page, students must first enroll into the Student Health Insurance Plan and/or the optional Graduate Student Dental and Vision Plan.
  4. Then under “Insurance for Dependents” navigate to “Dependent Insurance – (Optional)” and click “Eligible.”
  5. Please complete the enrollment form. This will request enrollment for students’ legal dependent(s) into the optional Dependent Insurance coverage at additional premiums.
  6. Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
  7. Following enrollment, students will receive emails (i.e. @syr.edu) with instructions for completing payment and accessing insurance cards.
  8. Insurance cards will be available for print on/after Saturday, Aug. 1, 2020.

Students enrolled in the Student Health Insurance Plan, insured and administered by Aetna Student Health, may request a termination of coverage with proof of alternate active and qualifying health insurance.

  1. Students are asked to navigate to MySlice and use their NetID and password to log in.
  2. Then under “Student Services” select “Student Insurance (Required).”
  3. On the Student Insurance Overview page, near “Health Insurance – Enroll/Waive (Required)” click “View.”
  4. Click “Request to Terminate Student Health Coverage,” to compete the request refund and terminate insurance coverage form.
  5. Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
  6. The request to terminate student health coverage may take up to 10 business days to process. Refunds are granted to those who submit documentation of qualifying coverage and are provided on a prorated, prospective basis. Approved amounts are calculated starting the final day of the month requested and posted to the Bursar account within a few business days.

[Coming soon!]

Graduate, Teaching and Research Assistants and Fellows

Full-time, matriculated graduate and law students are eligible for the graduate student dental and vision insurance plans. Eligible students who want to enroll into the optional Graduate Student Vision and Dental Plans must do so by the above enrollment deadline.

The 2020-2021 plans' features are detailed in the following highlight summaries:

Graduate students with a University appointment as a graduate, teaching or research assistant (GA/RA/TA) working 10 hours or more per week or as a fellow, are eligible to enroll into Syracuse University’s subsidized health insurance plan administered by Aetna Student Health and the graduate student dental and vision plans.

  • 2020-2021 Academic Year: Saturday, Aug. 1, 2020, through Saturday, July 31, 2021
  • Fall 2020 Only: Saturday, Aug. 1, 2020, through Thursday, Dec. 31, 2020
  • Spring 2020 Only: Friday, Jan. 1, 2020, through Saturday, July 31, 2021

Please note, the subsidized rates will be reflected on your Bursar account after the enrollment period ends. You can refer to your fellowship or assistantship handbook for additional details and subsidized rates.

Dental Comprehensive High Insurance Plan

  • 2020-2021 Annual Rates (Pending New York State approval.)
    • Student Only - $465.60
    • Spouse/Domestic Partner Only - $465.12
    • Child or Children Only - $455.04
    • Spouse/Partner and Children Only - $908.16
  • Spring 2021 Only Rates (Pending New York State approval.)
    • Student Only - $271.60
    • Spouse/Domestic Partner Only - $271.32
    • Child or Children Only - $265.44
    • Spouse/Partner and Child(ren) Only - $529.76

Dental Preventive Low Insurance Plan

  • 2020-2021 Annual Rates (Pending New York State approval.)
    • Student Only - $215.52
    • Spouse/Domestic Partner Only - $150.24
    • Child or Children Only - $183.36
    • Spouse/Partner and Child(ren) Only - $370.08
  • Spring 2021 Only Rates (Pending New York State approval.)
    • Student Only - $125.72
    • Spouse/Domestic Partner Only - $87.64
    • Child or Children Only - $106.96
    • Spouse/Partner and Child(ren) Only - $215.88

2020-2021 Vision Insurance Plan

  • Annual Rates (Pending New York State approval.)
    • Student Only - $84.48
    • Spouse/Domestic Partner Only - $84.48
    • Child or Children Only - $98.40
    • Spouse/Partner and Child(ren) Only - $207.84
  • Spring 2021 Only Rates (Pending New York State approval.)
    • Student Only - $49.28
    • Spouse/Domestic Partner Only - $49.28
    • Child or Children Only - $57.40
    • Spouse/Partner and Child(ren) Only - $121.24

Starting Monday, July 20, 2020, students may print their ID card, ten business days after enrolling into the optional Dental/Vision Plans.

Dependents

Please note, the Student Health Insurance Plan does cover pediatric routine dental and vision exams, and pediatric dental care services to enrolled members through age 18.

Eligible students who enroll, may also enroll their legal dependent(s).

  • Is in an opposite-sex relationship of mutual support, caring and commitment with the student, in which both intend to remain.
  • Has been sharing a primary residence as domestic partner with the student for at least six continuous months unless residing in different geographical areas on a temporary basis.
  • Is not currently married to, nor part of a civil union or domestic partnership, with anyone else, and whose student domestic partner can attest to the same. Has not been in a marriage with the student within the last three years.
  • Is at least 18 years of age or an emancipated minor.
  • Is not the student’s parent, child, sibling, grandparent, grandchild or any blood relation that would bar marriage in the State of New York.
  • Has shared joint responsibility for one another’s common welfare and basic needs for at least six continuous months, as evidenced by at least two (2) of the following for the student and eligible opposite-sex domestic partner:
    • named parents in a co-parenting or adoption agreement;
    • joint mortgage, lease, or title;
    • joint ownership of motor vehicle or bank account or credit card account;
    • designation of domestic partner as a primary beneficiary of employee’s life insurance, retirement benefits, or will; assignment of a durable Power of Attorney or Health Care Proxy to one another.

Information for Parents and Families

We encourage you to review your current health insurance plan to identify what best fits your student’s and family’s needs. If your student is currently covered by your health insurance plan and the plan is considered qualifying coverage, your student may waive the Student Health Insurance Plan if desired.

Annually, students may share their MySlice access with parents and guardians to complete the Student Health Insurance Plan enroll/waive form on their behalf. Explore instructions on the Sharing MySlice Access webpage.

Additionally, parents and guardians may complete the Student Health Insurance Plan enroll/waive form with their student and take the opportunity to engage in discussion about health insurance coverage and wellness.

Questions

The Student Health Insurance Office is available to help answer any insurance related questions. For additional information, please email the Student Health Insurance Office or call 315.443.9019. The Student Health Insurance Office is located in suite 305 of the Barnes Center at The Arch.

For questions about your assistantship or fellowship award, please contact your department. For additional information on the Student Health Insurance Plan, please email or call 315.443.9019.

Yes, the Student Health Insurance Plan covers you during semester breaks, summer vacation, and even if you’re traveling or studying abroad. You’ll be covered for the period for which you have paid the premium.

You can see any provider in Aetna’s national network and receive preferred benefits. To find a participating provider, use the DocFind tool on the Aetna Student Health website or call 1.866.746.6590. Remember, you are free to use a non-participating provider, but you will be responsible for paying a larger portion of the bill.

In addition to being covered for medical treatment and services, you will also be covered for Emergency Medical Evacuation, Repatriation of Remains, Security and Political Evacuation, Natural Disaster Evacuation and Travel Assistance Services through On Call International, the 24-hour worldwide assistance service. All services must be arranged for in advance and provided by On Call International. Any services not arranged by On Call International will not be considered for payment.

  • When studying or traveling abroad, keep your Student Health Insurance ID card with you and take a copy of the brochure for reference.
  • When outside of the United States, you will likely be asked to pay for your medical care first and will then need to seek reimbursement. Covered expenses will be reimbursed on an Out-of-Network basis.
  • When you submit claims for reimbursement, you will need to have the itemized bill(s) translated into English and include a letter informing the claims administrator that you are seeking reimbursement for charges previously paid.
  • Please ensure that your name, ID number, address (to receive your reimbursement check), and your school’s name are on the bill.

For more information about health insurance and participating in an SU Abroad program, visit the SU Abroad insurance webpage.

As they are not health insurance plans, HealthShares and medical cost sharing plans do not meet the Student Health Insurance requirement. HealthShares and medical cost sharing plans do not guarantee payment of medical bills. For additional information, please contact the Student Health Insurance Office by calling 315.443.9019 or emailing healthinsurance@syr.edu.

Qualifying coverage is defined as follows:

  • Provided by a U.S.-based insurer*
  • Covers emergency and non-emergency services in the Syracuse area
  • Compliant with all aspects of the Affordable Care Act (ACA)

Please note, most New York State Essential Plan tiers do not meet our requirements. Please email the Student Health Insurance Office if you have questions.

*Insurance carriers or their subsidiaries outside the 50 U.S. states or coverage by foreign National Health Services programs are not acceptable under this criterion. Some of these plans may advertise that they are ACA-compliant and provide a U.S. address; however, many are not filed and approved in the U.S., which is required to be accepted as alternate qualifying coverage.

If you are currently enrolled in an out-of-New York State or New York City Medicaid plan, please contact the Student Health Insurance Office at 315.443.9019 or healthinsurance@syr.edu.

Qualifying Coverage Considerations:

  • Carrier is licensed to do business in the U.S., has a U.S. phone number, and a U.S. claims payment office.
  • Does not have waiting periods prior to providing coverage for pre-existing conditions.
  • Does not have exclusions for mental health disorders, pre-existing conditions, pregnancy and pregnancy-related treatment, and drug and alcohol-related conditions.
  • Coverage is duration of the academic year or until the academic program ends.
  • Unlimited yearly and unlimited maximum benefit.

The health and wellness fee is a mandatory fee for full-time undergraduate students, law students registered for 12 credits or more, and graduate students registered for 9 credits or more as part of the cost of attendance. This fee covers services and programs provided by the Barnes Center at The Arch, including Counseling, Health Care and Health Promotion, as well as Student Assistance.

Health insurance helps to offset costs of services not covered by the health and wellness fee, such as lab fees and medications. Insurance provides students with access to medical services beyond the Barnes Center at The Arch, including hospitalization, surgery, and special services.

Health insurance coverage and plans can change year-to-year. Your health insurance must meet the following criteria in order to waive:

  • Provided by a U.S.-based insurer*
  • Covers emergency and non-emergency services in the Syracuse area
  • Compliant with all aspects of the Affordable Care Act (ACA)

Please note, most New York State Essential Plan tiers do not meet our requirements. If you have questions, please contact the Student Health Insurance Office at 315.443.9019 or healthinsurance@syr.edu.

*Insurance carriers or their subsidiaries outside the 50 U.S. states or coverage by foreign National Health Services programs are not acceptable under this criterion. Some of these plans may advertise that they are ACA-compliant and provide a U.S. address; however, many are not filed and approved in the U.S., which is required to be accepted as alternate qualifying coverage.

If you are currently enrolled in an out-of-New York State or New York City Medicaid plan, please contact the Student Health Insurance Office at 315.443.9019 or healthinsurance@syr.edu.

Qualifying Coverage Considerations:

  • Carrier is licensed to do business in the U.S., has a U.S. phone number, and a U.S. claims payment office.
  • Does not have waiting periods prior to providing coverage for pre-existing conditions.
  • Does not have exclusions for mental health disorders, pre-existing conditions, pregnancy and pregnancy-related treatment, and drug and alcohol-related conditions.
  • Coverage is duration of the academic year or until the academic program ends.
  • Unlimited yearly and unlimited maximum benefit.

Some domestic undergraduate students may be eligible for a Syracuse University grant to cover the Student Health Insurance Plan premium. In addition, some domestic and international students may be eligible for loans.

  • Undergraduate and graduate students need to submit, in writing, a request for consideration for assistance to the Office of Financial Aid and Scholarship Programs.
  • Law students must complete the budget adjustment request form and send it to the College of Law Office of Financial Aid for consideration.
  • Please note, domestic students must have a FAFSA form on file in order to be considered for grant or loan assistance.

Contact the Office of Financial Aid and Scholarship Programs by calling 315.443.1513, or College of Law Office of Financial Aid  by calling 315.443.1962 for more information, including additional requirements for grant or loan consideration.

The administrative fee covers expenses incurred to ensure compliance with the health insurance requirement, to manage the enrollment process, and to provide dedicated, on-campus support to students enrolled in the Student Health Insurance Plan. Through the Student Health Insurance Office, students, parents and families have access to staff who are familiar with the plan and benefits, can address concerns, assist with enrollment, and answer questions. The staff also support education and communication efforts.

  • Undergraduate students, please visit Haylor, Freyer & Coon’s dental insurance page for a quote and details on how to enroll in dental coverage.
  • Graduate students, please complete the enrollment process for vision and/or dental plans on MySlice if you would like to enroll.

Your enrollment status as of the above deadline, will determine your eligibility. If you are full-time on that date, you will be eligible to purchase the insurance and are subject to the proof of qualifying health insurance requirement. If you are part-time on that date, you will be neither eligible nor subject to the requirement.

Students who do not have qualifying coverage will be automatically enrolled in and billed for the Syracuse University Student Health Insurance Plan. The charge will be applied to your Bursar’s account.

Your plan may restrict coverage to only providers participating in the insurer’s network, in which case you need to ensure that Syracuse-area physicians and hospitals are considered in-network. Some plans also permit reduced coverage for using out-of-network providers, which will meet the University requirement. We recommend contacting your current insurance plan provider. Some insurance providers also allow you to purchase a rider, or addition, to your current plan to include coverage for services in other areas.

For students with out-of-New York State or New York City Medicaid, please contact the Student Health Insurance Office at 315.443.9019 or healthinsurance@syr.edu to discuss your options.

Full-time, matriculated students beginning classes in the month of July have the option to purchase coverage for the period listed above per the enrollment deadline listed above.

Students within traditionally online programs are not eligible to enroll in or required to waive the Student Health Insurance Plan. Students temporarily transitioned to online instruction due to the suspension of residential instruction are required to enroll or waive the Student Health Insurance Plan.

All full-time, matriculated Syracuse University students studying abroad must demonstrate proof of qualifying coverage. This includes students participating in the Los Angeles, Washington, D.C., and New York City semester programs.

You can see any provider in Aetna’s national network and receive preferred benefits. To find a participating provider, use the DocFind tool on the Aetna Student Health website or call 1.866.746.6590. Remember, you are free to use a non-participating provider, but you will be responsible for paying a larger portion of the bill.

Please contact the Bursar’s Office at 315.443.2444 or bursar@syr.edu to discuss what payment arrangements may be available to you.

All full-time, matriculated undergraduate, graduate, and law students need to demonstrate proof of qualifying coverage. These students are also eligible to enroll in the Syracuse University Student Health Insurance Plan.

For additional information, please contact the Student Health Insurance Office at 315.443.9019 or healthinsurance@syr.edu.

Unexpected health care expenses can jeopardize a student’s financial stability or create barriers toward completing a degree. While all students can receive primary care through the Barnes Center at The Arch, services needed beyond primary care, such as hospitalization, pregnancy, surgery, or specialty care, are performed off-campus. Health insurance provides students and families with the reassurance that they are prepared for any medical situation.

Students must enroll or waive the Student Health Insurance Plan by the above deadline. Failure to take action or receive an approved waiver by the deadline, will result in automatic enrollment into the Student Health Insurance Plan and the premium fee to remain on the student's Bursar account.