Pharmacy Hours

Fall 2020: Visit the Barnes Center at The Arch Fall 2020 webpage for information surrounding how to access services, resources and the actions taken in support of cleaning procedures and healthy habits. For the latest information on health and safety precautions and updates from the University, please visit

During suspension of residential instruction, students who have not left campus are invited to visit the Pharmacy during in-person hours. For questions or to request a product, please call 315.443.5691 or email

  • Digital Thermometers (Oral)
  • Emergen-C, Vitamin C
  • Essential Cold/Flu Items
  • Hand Sanitizer (Locally manufactured by Professor Chris Uyehara.)
  • Hand Sanitizer Wipes
  • Masks (Disposable, Reusable)
  • Motrin, Tylenol
  • "No Touch" Utility Keychains
  • Necessities (e.g. Hygiene Supplies, Toiletries, Vitamins, Supplements and More)

In accordance with New York State Pharmacy Law, Barnes Center at The Arch Pharmacy staff can only transfer one refill to or from another pharmacy. If more than one transfer is required, the prescribing clinician must authorize it. To authorize the refills, the Barnes Center at The Arch Pharmacy will need the phone number of either the other pharmacy or your clinician. As requests may increase during this time and/or your home pharmacy may be in a different time zone, please know, the health and wellness team is working to assist students as quickly as possible.

Requesting a Prescription Transfer
Please note, you must have refills left on your prescription. You may complete the following request on the Patient Portal or have your local pharmacy call the Barnes Center at The Arch Pharmacy at 315.443.5691 during business hours.

Patient Portal Prescription Transfer Request
1. Using your NetID and password, log into the Patient Portal.
2. Select Forms.
3. Scroll down to Pharmacy and fill out the form for “SUHS Pharmacy Refill/Transfer Request Form.”

Refills Remaining on Your Prescription
You may take your Barnes Center at The Arch Pharmacy prescription bottle/label to a pharmacy in your area. Your local pharmacy can then call the Barnes Center Pharmacy at 315.443.5691 and request a prescription transfer. Please note, some state laws may prevent this. As a friendly reminder, New York State Pharmacy Law permits the Barnes Center at The Arch Pharmacy to transfer only one refill to another pharmacy.

Out of Prescription Refills
Please contact your provider for a new prescription.

Pharmacy In-Person and Phone Hours 
Monday–Friday: 8:30 a.m.–5 p.m.
Saturday and Sunday: 10 a.m.–2 p.m.

Pharmacy Pick-up Window Hours
Monday–Friday: 9 a.m.–4:30 p.m.
Saturday and Sunday: 10:30 a.m.–1:30 p.m.

Phone number: 315.443.5691
Fax number: 833.779.5893
Electronic prescribing information: Surescripts Network – Syracuse University Health Service Pharmacy 13244

In a centralized and accessible on-campus location, the Barnes Center at The Arch Pharmacy is full-service, available to students, faculty and staff, and certified as an Electronic Prescriptions for Controlled Substances (EPCS) provider. The pharmacy and retail space provides a wide selection of prescription and over-the-counter medications, vitamins, dietary supplements and health and wellness supplies in addition to pharmaceutical education and counseling. Prescriptions are accepted from Barnes Center at The Arch licensed health care providers and external health care providers.

While the Barnes Center at The Arch Pharmacy is happy to fill all student prescriptions, students may use the pharmacy of their choice. A list of community pharmacies may be found on the After-Hours Care page.

Students are welcome to explore available health and wellness supplies, place requests for products to be available within the Pharmacy and test samples for sizing options. Requests may be made at the Pharmacy, by calling 315.443.8000 or by emailing

One-on-one purchasing consultation services are available with Barnes Center at The Arch Counseling and Pharmacy. Please call 315.443.8000 to schedule.

  • Chest binders
  • Gender affirming hormones and syringes
  • Hair removal and bleaching kits
  • KT Tape
  • Underwear

Prescriptions from Barnes Center at The Arch Health Care Providers

If you receive a prescription from a Barnes Center at The Arch health care provider, your prescription will be digitally sent to the Barnes Center at The Arch Pharmacy, unless you request a different pharmacy. View a list of nearby pharmacies on the After-Hours Care webpage.

Prescriptions from an External Provider

If you seek to fill a prescription prescribed by an external provider, such as your home physician, please have your provider fax, phone or electronically prescribe a new prescription to Syracuse University’s Barnes Center at The Arch Pharmacy. Per New York State law, when using an outside pharmacy, individuals are only allowed one transfer refill, per request. Pending state laws, you may lose all of your refills.

Refill requests may be made using the Patient Portal. Please complete the form under “Pharmacy.”

The Barnes Center at The Arch Pharmacy maintains a large inventory of common non-prescription items and health supplies. Among hundreds of items in the retail pharmacy, you’ll find:

  • Chest Binders
  • Ear Care Supplies (ear plugs, ear wax remover, etc.)
  • Eye Care Supplies (saline solution, contact lens cleaner, eye drops, etc.)
  • First Aid Kits and Supplies (antibiotic ointment, bandages, cold/hot packs, etc.)
  • Herbal Teas
  • Oral Hygiene Supplies
  • Over-the-Counter Medication (allergy, cold/flu, pain relievers, stomach pain/gas relievers, etc.)
  • Sanitary Items (pads, tampons, yeast infection treatment, etc.)
  • Sexual Health Supplies (condoms, lubricants, emergency contraception, etc.)
    • Please note: Syracuse University students have access to various sexual health supplies at no extra cost. These items are not located in the pharmacy retail space. Visit the Sexual Health webpage for more information.
  • Toiletries and Personal Care Items (shampoo, conditioner, lotion, etc.)
  • Travel Supplies
  • Vitamins and Supplements

University pharmacists are happy to answer questions and help you chose the best over-the-counter medication(s) for your needs. Don’t see what you need? Let us know by calling 315.443.5691 or emailing the Barnes Center at The Arch.