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Volunteers will be stationed at a tent outside of each residence hall with an Office of Student Living (OSL) staff member. Students will be given a hall specific information sheet that will tell them where to park after they have unloaded items and who to call with any questions. Volunteers and OSL staff will inform students on what to do when they enter the building (e.g. check-in, get keys, grey bins, etc.). Volunteers and OSL staff at tents will also send reminder texts to students when they are down to 30 minutes remaining in their two hour move-in time block.

Volunteers will greet students and their move-in helper as they enter the building. Volunteers will answer general questions about Syracuse University and direct students to the residence hall main desk to check-in and receive their key. Volunteers will also assist with signing out grey bins to students and any other support residence hall staff may need during move-in.

Move-in captains will manage car lines and encourage folks to move-in with a sense of urgency. They are the main point of contact on-site for all volunteers and will be the main point of communication from the Central Check-In Location via radio. Recommended for returning volunteers.

Volunteers will work with Barnes Center at The Arch staff to designate if a vehicle has been cleared to move into a residence hall (i.e. they have verified that the student successfully uploaded a negative COVID-19 test) or if a student needs to quarantine off-campus until a test result has come in.

Volunteers will assist Office of Student Living (OSL) staff with handing out SUIDs and wristbands. Every student should receive an SUID and two wristbands if they have been cleared to move-in to their hall. Volunteers will remind students that they have two hours to move-in and that they and their move-in helper need to wear the wristbands while moving-in for entrance to the residence hall.

The Welcome Tent will be where volunteers and Orientation Leaders officially welcome the students to campus. Responsible for warm greetings, bringing high-energy and excitement, distributing Syracuse Welcome Guides, COVID-19 Welcome Kits (with masks and sanitizer), and Class t-shirts.

Beverage carts are two-seater cargo carts that will be driven by a volunteer (no pairs this year) through the Central Check-in line and to the different residential areas on campus. Water is distributed to volunteers, families and students. Recommended for returning, golf cart trained volunteers.